Delivery:
All items are sent with Royal Mail 1st class
At the moment our turnaround time stands at 5 - 10 working days as items are handmade to order.
Turnaround time may fluctuate during busy times of the year, at a time frame of up to 2 weeks .
(This will always be stated above)
If you need your items ASAP, please don't hesitate to contact me and I will do my absolute best to get your items sent out sooner.
To avoid delays in processing your order, please double check you have added your personalisation details and ribbon colours in the notes box at checkout or send an email/ Dm
Returns:
Unfortunately I am unable to provide returns or full refunds on personalised items. If there is an issue with your order or items please contact me to resolve this.
Please monitor babies / children with these items due to small parts.
Items are not for teething purposes and may cause damage if put in mouth.
Occasionally observe your items to ensure they are in its most suitable condition.